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Etihad to refund all Australian flights cancelled due to COVID-19

Etihad will offer refunds to all consumers who purchased airfares in Australia which were consequently cancelled due to COVID-19.
The airline will contact consumers who booked directly with the airline as well as Australian-based travel agents to inform customers that they can elect to receive a refund for a cancelled flight even if they had previously accepted a "flight credit".
The change comes as the Australian Competition and Consumer Commission (ACCC) raised concerns about the airlines rebooking policy.

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