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Regional Banking Taskforce calls on banks to improve communication when closing branches

A federal government taskforce set up to measure the impact of bank closures on regional towns has found more could be done by the big four banks to support affected residents.

A final report handed down on September 30 said banks should improve communication with regional customers and ensure local councils were forewarned of any closures.

The Regional Banking Taskforce was established in October last year and included representatives from local government, Australia Post and the banks.

Australian Local Government Association president Linda Scott said the recommendations would help communities during the transition away from a physical branch.

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